Reward & Benefit Co-Ordinator
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Job no: 495158
Work type: Full time
Location: Woodgate, Birmingham
Categories: Human Resources
Main Purpose of the role
The Reward & Benefit Co-ordinator supports HR operations overseeing the fleet of company vehicles with a focus on company travel and benefits. This combination role is ideal for someone with HR experience who wants to develop specialist knowledge in fleet, travel and benefits, and who is organised, accurate, and keen to contribute to both employee engagement and operational efficiency.
Primary Responsibilities
Fleet
- Manage the company’s fleet records, insurance documentation, and driver details
- Manage the company pool cars
- Arrange vehicle allocation, replacement, and administration of drivers’ licences
- Serve as the primary point of contact with fleet suppliers and service partners
- Manage new vehicle orders with drivers and leasing companies
- Monitor fleet costs and compliance (MOTs, servicing, tax)
- Support company car reporting and driver administration
Benefits Administration
- Support the delivery and administration of employee benefits (pension, health benefits, flexible benefits, etc.)
- Support with the booking of business travel for employees
- Assist with onboarding/leaver benefit processes and vendor liaison
- Respond to employee queries on benefits and reward policies
- Support salary review, benchmarking, and pay review processes
- Help maintain HR systems with up-to-date compensation and benefits data
- Provide analytical support for reward metrics and reporting
- Work with reward specialists to improve processes and communications
HR Administration
- General HR support including maintaining personnel records, uploading changes to HRIS/payroll, updating policies
- Support HR projects as required
- Assist with reporting and HR metrics for employee engagement, absence, turnover, etc.
- Liaise with internal stakeholders and external providers
What skills are we looking for?
The successful candidate must have prior experience in HR administration or a related HR support role, with strong organisational and administrative skills and the ability to manage multiple tasks while meeting deadlines. They will have excellent communication and customer service skills, be confident working with stakeholders at all levels, and be proficient in Microsoft Office, particularly Excel and Word. Comfortable using HR systems and handling accurate data is essential, along with a clear interest in Reward and Benefits and a desire to develop specialist knowledge in this area.
The ideal candidate will have exposure to reward-related processes such as benefits administration, salary reviews, benchmarking, or salary surveys and demonstrate a genuine enthusiasm for building a career in reward and benefits. Having a HR qualification such as CIPD Level 3 or Level 5 is advantageous but not essential. Experience or interest in fleet administration or managing operational systems, strong attention to detail, a proactive mindset and the ability to continuously improve processes and employee experience within reward and benefits.
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