Careers

As part of our highly respected engineering team, you'll play a key role in installing, commissioning, servicing and supporting industry-leading equipment for some of the world's most recognisable food manufacturers.

If you're passionate about technology, thrive in a customer-facing environment, and enjoy seeing projects through from installation to successful operation, we'd love to hear from you.

What You'll Be Doing

As a Field Service Engineer, you will be responsible for delivering exceptional technical support and service across the Turkey and Middle East region, ensuring our customers maximise the performance and reliability of their Ishida equipment.

Key responsibilities include:

• Installing, commissioning and validating new Ishida equipment at customer sites.
• Providing on-site technical support, preventative maintenance and fault diagnosis.
• Troubleshooting and repairing equipment to minimise downtime and maximise customer satisfaction.
• Delivering customer training on equipment operation and best practices.
• Promoting and supporting service contract opportunities across the installed customer base.
• Collaborating with Engineering, Sales and Technical teams to resolve customer issues and drive continuous improvement.
• Managing customer relationships professionally, ensuring customers are regularly informed of progress and outcomes.
• Completing service reports and documentation accurately and on time.
• Supporting equipment testing, maintenance and pre-delivery inspections at Ishida facilities.
• Participating in customer demonstrations and industry exhibitions across the region.
• Providing occasional support to customers and colleagues in other EMEA regions when required.

What We're Looking For

We're seeking an engineer who combines strong technical expertise with excellent customer service skills.

You will ideally have:

• Engineering qualifications in Electrical, Electronic, Mechanical or Mechatronic Engineering.
• Experience in installation, commissioning, maintenance or field service engineering.
• Strong fault-finding and diagnostic skills.
• The ability to work independently and manage multiple priorities.
• Excellent communication and customer relationship skills.
• A proactive, solution-focused approach to problem-solving.
• The flexibility to travel extensively throughout the Turkey and Middle East region.
• Good written and verbal English skills; additional European languages would be advantageous.
• A full driving licence.

Why Join Ishida?

At Ishida, you'll become part of a globally recognised organisation known for innovation, quality and customer excellence.

We offer:

• Competitive salary and benefits package.
• Extensive technical training and development opportunities.
• Exposure to cutting-edge automation and inspection technologies.
• International travel and the opportunity to work with customers across Europe.
• A supportive and collaborative culture where your expertise is valued.
• Opportunities for career progression within a global business.

Ready for Your Next Challenge?

If you're an experienced engineer looking for a rewarding role that combines technology, customer interaction and international travel, we'd love to hear from you.

Apply today and help our customers achieve operational excellence with world-class Ishida solutions.